Privacy Policy

Privacy Policy
Effective Date: 12/15/24

Left Hand Coaching (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information when you use our website https://lefthandcoaching.com (“Website”) and related services, including business coaching, courses, memberships, and communications.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal and usage information:

1.1 Personal Information

When you interact with our Website, purchase courses, or sign up for services, we may collect personal information such as:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party payment gateways such as Stripe)
Account login details (if applicable)
Any additional information you voluntarily provide, such as through forms or inquiries

1.2 Usage Data

We automatically collect certain information when you use our Website, including:

IP address
Browser type and version
Pages visited and time spent on the site
Device identifiers
Cookies and other tracking technologies (see Section 4)

1.3 Course and Membership Data

If you purchase access to our courses or membership programs, we may collect additional data to provide you with the services, including:

Course progress and completion status
Access logs (to monitor activity for account security)
Any content or feedback you submit in connection with the courses

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Deliver coaching, courses, memberships, and any requested content or resources.
To Process Payments: Use payment information securely through our payment processors (e.g., Stripe).
To Improve Our Website and Services: Analyze user behavior and feedback to enhance offerings.
To Communicate: Respond to inquiries, send updates, confirmations, newsletters, and marketing materials.
To Monitor and Protect Security: Ensure the Website’s safety, protect against fraud, and monitor account activity.
To Comply with Legal Obligations: Maintain records to comply with legal, regulatory, or tax requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with the following parties:

Service Providers: Third-party companies that help us provide our services, such as payment processors (e.g., Stripe), email marketing platforms, and hosting providers.
Legal Compliance: If required to comply with legal obligations, enforce our terms, or protect our rights.
Business Transfers: In connection with a merger, sale, or acquisition of our business.
With Your Consent: When you explicitly authorize us to share your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze usage.

Cookies: Small files stored on your browser to save preferences and settings.
Analytics: We use tools like Google Analytics to understand Website traffic and behavior.
Advertising Pixels: To facilitate targeted ads via platforms like Meta (Facebook/Instagram), Google, or LinkedIn.

Your Choices:

You can set your browser to refuse cookies or alert you when cookies are being sent.
Opt-out of targeted ads via platform settings (e.g., Google Ads or Facebook Ads).

5. Payment Processing

We use Stripe as our payment processor for secure transactions. We do not store your full payment information on our servers. Payment details, such as card numbers, are securely handled and processed by Stripe in compliance with PCI DSS standards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites, such as partners, tools, or resources. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: Request access to or update your personal information.
Opt-Out: Unsubscribe from marketing communications at any time.
Delete or Restrict Data: Request deletion or restriction of certain data.
Cookies: Manage or disable cookies via your browser.

To exercise these rights, please contact us at [Insert Email Address].

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us, and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates. The “Effective Date” at the top indicates when this policy was last revised.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Left Hand Coaching
Email: info@lefthandcoaching.com
Website: https://lefthandcoaching.com

This Privacy Policy is designed to help you understand how we handle your data and your rights regarding your personal information. By using our Website and services, you agree to the terms of this policy.